Sr Field Service Engineer (USA, West Coast)

TESCAN USA is a wholly-owned subsidiary of TESCAN ORSAY HOLDING a.s. based in Brno, Czech Republic. TESCAN is one of the global suppliers of scanning electron microscopes and solutions for materials science, industry, biology, and life sciences, forensic science, and others and is building its reputation and brand name by designing and building system solutions for different applications.  TESCAN USA provides sales and service to the United States and Canada and we are aggressively seeking to expand our market presence and visibility. For more information about the company visit www.tescan.com.
 

Job description

TESCAN USA is looking for a Sr. Field Service Engineer (Sr FSE) to service Focused Ion Beam Scanning Electron Microscopes (FIB-SEM).  This candidate will be provided with the necessary training, including on-the-job training. The Sr FSE will then be based in a location to cover the required service area and must be convenient to a major airport. The Sr FSE will be responsible for meeting the daily needs of our customers including installation, routine maintenance, preventive maintenance, emergency service, technical support, customer training, and any other support associated with the position. The Sr FSE will be required to be a self-starter, travel and work independently with minimal supervision and be able to set their schedule. Good organizational skills and written and oral communication skills are a must. Maintaining good customer relations is essential. The successful candidate will possess a proven ability to perform successfully as an individual or as part of a team.  Occasional travel in support of our customers in Canada may be required.
 

Duties and responsibilities

EDUCATION:
Associate or Bachelor’s degree in Electronics, Mechatronics, Physics or Engineering.
  • Experience in the service of FIB-SEM, TEM, or other electron beam producing equipment required.
  • Thorough understanding of PC hardware, Windows operating systems, and an above-average proficiency using Microsoft Office products (e.g. – Teams, Outlook, Word, Excel, PowerPoint)
  • Willingness and ability to travel both domestically and internationally, sometimes on short notice
  • Must possess and be able to successfully maintain:
    • A valid US driver’s license
    • An automobile in good condition, capable of traveling several hundred miles, when required
    • A personal credit card for company travel
    • A valid US Passport, as well as being able to acquire any required travel Visas
 
 
SPECIAL PHYSICAL REQUIREMENTS:  The candidate must be able to lift, carry, and/or move up to 50 lbs., frequently bend, stoop, climb, kneel, crouch/squat, sit and stand for long periods. The candidate must be able to reach above, below and at shoulder level, flex/extend the neck, and have good hand and finger dexterity. Specific vision abilities required for this job may include color/close/distant/peripheral vision and depth perception.

TESCAN USA will only employ individuals who are legally authorized to work in the United States for this opening (i.e. – no sponsorship is available). Any offer of employment may be conditional upon the successful completion of a background investigation and drug screening.

 

We offer

TESCAN USA offers competitive salaries and benefits. Equal Opportunity Employer.
 

Contact form

 
Attachment 2
 
Attachment 3

 
I Agree:
I hereby agree that TESCAN ORSAY HOLDING, a.s., ID 41600240, Czech Republic, as the controller or processor for TESCAN Brno, s.r.o., ID 01733214, Czech Republic, TESCAN 3DIM, s.r.o., ID 26237555, Czech Republic, and TESCAN Medical, s.r.o., IČ 28279093, Czech Republic, may further process my personal data for the purpose of the selection procedure for the said job position, no more than 6 months. I may withdraw my consent at any time. I understand that my data will be disclosed to authorised employees of the company(-ies) only to the extent necessary for the processing purposes.
I Agree:
I hereby agree that TESCAN ORSAY HOLDING, a.s., ID 41600240, Czech Republic, as the controller or processor for TESCAN Brno, s.r.o., ID 01733214, Czech Republic TESCAN 3DIM, s.r.o., ID 26237555, Czech Republic, and TESCAN Medical, s.r.o., IČ 28279093, Czech Republic, may further process my personal data, even beyond the selection procedure for the said job position, for the purpose of keeping my records and informing me about suitable vacancies. I grant my consent for 3 years. I may withdraw my consent at any time. I understand that my data will be disclosed to authorised employees of the company(-ies) only to the extent necessary for the processing purposes.

Your personal data will be processed according to the privacy policy.
 
Qualified candidates should send their resume, cover letter, and salary requirements to mail to frank.marshall@tescan.com. No phone calls will be accepted.